What was once a promising group of online casinos, with what seemed to be a bright future ahead, has turned into a virtual player nightmare and a descent into what has become one of the most shocking falls from grace in recent years.
The Rushmore Group which is powered by Real Time Gaming (RTG) online casino software includes Rushmore, Cherry Red, Slot Oasis, Slotsville, Euro City and Pure Vegas Casino, and are all casinos that we recommend you avoid if you hope to ever get paid money or winnings owing to you.
Over the last three and a half years, the Rushmore Group of Online casinos has repeatedly experienced issues with regard to player payments especially when it comes to paying out winnings. Add to this the fact that no licensing jurisdiction exists for this group as well as the exodus of competent casino employees from the group and you find a group that has no level of customer service or integrity whatsoever.
Evidence of unacceptably delayed and non-payment of players can be found in a vast number of player complaints that occupy the major casino player forums across the web. One or two casino representatives have tried to smooth things over but at the end of the day, the issues still remain.
What is even more disappointing is that in light of their delayed and lacking payments to players, the group’s owner and top management don’t seem to care and neither the owner nor their customer support staff will respond to e-mails from industry watchdogs surrounding the subject.
In spite of promises by the casino to resolve player issues, no solid action has been taken and this has led to the casinos in this group being blacklisted or “rogued” by a variety of online casino industry watchdogs as well as information sites like ours.
So it is with great disappointment that we advise you to avoid casinos in this group, and if you do decide to play at them, you do so at your own peril.